Frequently Asked Questions
Everything you need to know about our farm-to-skin skincare.
Are your products truly organic and natural?
Yes, we use 100% natural ingredients, many of which are certified organic or grown directly on our farm using sustainable practices.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
Is your packaging eco-friendly?
Sustainability is at our core. We use recyclable glass jars, compostable mailers, and plastic-free shipping materials whenever possible.
Do you test your products on animals?
Never. We are a Leaping Bunny certified cruelty-free brand. We only test our products on ourselves, our family, and willing human volunteers.
What is your return policy?
We want you to love your skin! If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
How should I store my natural skincare products?
Since our products don't contain synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain freshness.